Business communications with facebookFacebook has many use cases. One use case that I happen to like is using it as a new media rolodex, listening device and broadcast tower for my business contacts.

I now get to know more about my business contacts. I can see info such as: their email, website, things that they like, applications that they use, their friends. etc. This actually let’s me discover more information about my friends in a way that did not exist before. I can interact with them through specific applications and actually become more engaged.

I can see which groups they belong to and this allows me to understand what they are into. I can also get a better visual understanding of their life via pics and videos. I also have the ability to see what they are sharing; this helps me climb into their head more efficiently. This allows me to listen in a new way. What happens when I can listen differently? I can respond & interact differently and in a more relevant and timely fashion. (big value of the facebook platform)

I can also see (visually) whom they are connected to and their network (if they are my friend on facebook). This is invaluable information and much more appealing to me than Linked-In. I like the fact that I have to take the initiative for making contact versus having to ask a friend to introduce me. I always hate asking people to introduce me (Linked In). That is the reason that I have never used Linked-In in that fashion.

Once I am connected to (friends) with someone that is on facebook, I can do really neat things to connect more deeply. I personally like to actually send video emails though facebook. Just short ones that are under 2 minutes usually. But I think it makes the level of communication much more personal. Multi media communication technology is made easy with facebook; all you need is a web cam. ;)

More on this subject in future posts. But I just wanted to share this today. How do you think facebook changes communication?

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4 Responses to “Facebook is the New Multi-Media Business Communication Tool”

  1. 1 Chhavi Upadhyay

    Another new multi-meda application for sharing your personal videos. Sharing at Vdopia is private and is as secure as an email.

    You can also bookmark your favorite videos from all public video sites like youtube, dailymotion, google videos etc. to keep all the videos you like at one place. Your friends can view your favorite videos and find videos bookmarked by you. Last but not the least you can chat with your friends and discuss while watching your favorite videos. Check out http://apps.facebook.com/ourvdopia/

    You can also watch lots of Bollywood movies tagged by Vdopia users..

  2. 2 Chris

    Our brand, our personal identity, what we bring to a business will always be at the core of any career or business we undertake. Yep, I agree. With you too, on the point about learning to listen. If we listen it’s amazing what we learn…

  1. 1 Confluence: EMT Product Management
  2. 2 Confluence: EMT Product Management

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